Product Description
Introducing Peek Pronto – Time and Wired Magazine’s Gadget of the Year of 2008 – with lifetime service included.Feel the speed with the power of push email! Peek Pronto gets your emails as soon as they’re sent.Peek is a super thin and stylish device that lets you take your email with you and stay connected when and where you want it.Peek is packaged in a lightweight, slim design with a color display, full keypad and simple menus to make email and texting on the go a breeze.Get unlimited email and text messaging for the life of your Peek. Never ever worry about monthly bills, late fees or penalties ever again. Peek is compatible with most major email providers including Hotmail, Yahoo, Gmail, AOL, Microsoft Exch… More >>
Peek Pronto Mobile Messaging Device with Lifetime Service Included
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I have been using Peek for a few months now and it is perfect for my needs. I do not use a smart phone so the Peek is a great fit. When Peek for Life was offered, I jumped on the chance to use this great little creation without ever again paying monthly fees. I just want to add that if you ever do have problems, the customer service department at Peek is excellent. I would recommend this to anyone who want to receive their emails anywhere in the US, without the internet.
Rating: 1 / 5
First I couldnt connect to their network, even though it said it would (and I live in major metropolitan area where their service should be great).
Then I tried to upgrade to Pronto, and its like installing Linux in the old days, too complicated, too unreliable.
One person somewhere in reviews mentioned that all good reviews for this product are from employees of Peek. I dont know if its true, but I believe it. This product just didnt work well for me and in my opinion it shouldnt be on the market.
I couldnt use it, couldnt get reasonable support, and product is just in infant phase as far as I am concerned.
In my opinion its better to spend your money elsewhere.
Rating: 1 / 5
This is just a one trick pony. Only email and quasi texting. You don’t actually have a real phone number that people can text you back at.
The screen is too small and difficult to read. Poor fonts and poor resolution.
The keyboard is too small and toy like feeling.
The device looks and feels like a calculator.
Email can be slow to receive.
Do you really want to carry another device around with you ? It is far better to only carry one device that you can talk on, text, email, browse the Web and choose from over 85,000 applications that can do practically anything you want for work, fun, and pleasure. Sorry I can’t say the full name of this FAR superior device, but it begins with an “i”
Ah ha, lifetime only means the lifetime of the product, which will probably not be very long.
It will break, get lost, get stolen, or a new better version will come out that you want to buy, and your “lifetime” purchase will be gone down the toilet.
Money wasted. Cry a lot !
I returned mine very fast for a full prompt refund.
Rating: 1 / 5
Sounded too good to be true and it is.
Seems that PEEK’s definition of “Lifetime” means the life of the unit you purchase.
I.E. If/When your initial unit dies, you need to purchase another “Lifetime” plan.
Garbage….
Rating: 1 / 5
Got my Peek yesterday. Electrical Engineers usually do not read instructions until they fail, I did read the small getting started before I failed. Well, the device came somewhat DOA, it was the battery. I purchased the two months service included option, expecting I can use the device for two months without extra cost. Well, that is not the case. You only get the two free months after you paid for a third one. I would call that at the very least misleading in the advertising. It’s getting worse. The terms and condition spell out, that Peek can quote “with or without reason” discontinue the service at any time. Makes the term lifetime service rather mysterious. Lifetime is the life of the hardware, not your or my lifetime. The life of the hardware will most likely be limited by the dial wheel which is essential for many features.
Back to the nightmare. After receiving some e-mails, the device just stopped working. I live in Silicon Valley with excellent signal strength! So I tried to turn the device off and back on, no change. There was little I had set up so far, so I deleted my account, signed up once again and viola it worked again, I felt good.
Today, day 2 of my life with a Peek, the device stopped receiving e-mails again. This time I thought let’s wait a while. After 5h my patience was gone. Turned off the device and back on, nothing happened. I was still able to send e-mails though. Now it was time to call support. There was an automated message, if the device stops receiving e-mail I was supposed to turn it off and back on, if that does not work, delete the account and sign up again. Sounded familiar, been there done that twice. “Due to unusual high traffic” I gave up waiting after more than 20 minutes of decent music through miserable speakers of my phone. Sent an e-mail to support, let’s see what comes next.
Will update the experience if it get’s a lot better or stop the service next week. Not the way to go Peek!
I am addicted to e-mail! To think I am online and receiving e-mails while my service is does not work, is worse than knowing I have to check mail with my laptop later in the day.
Update: The next day, Wednesday I got an e-mail from support that everything will be fixed by Friday at the very latest. That would add up to 4 days without incoming e-mail. On Friday I called customer service again with the answer that a fix is currently being evaluated, everything will be online by Monday. That’s a full week now. During the weekend a part of the fix was obviously activated because by Sunday I did receive e-mails as expected. Wow, 6 out of my first six days no service
((
There is an article on the Peek website about Gmail being down again! What a bad joke, Gmail was down a couple hours in many years, Peek was down 6 out of 6 days.
Most of the stuff works now, I still need to replace the hardware because one key gets stuck and the import function for addresses from Gmail still does not work after 8 days of trying.
Sorry for my sentences being not as simple as the Peek, nevertheless it’s the truth, nothing but the truth unlike the claims of providing reliable e-mail service that Peek implies.
Would give the product and the e-mail service 0 points if possible but their customer phone service 3 points. I could reach them 2 out of 3 times. They are willing to help and very friendly, it is the technical staff and stuff that needs to improve and enable them to actually help customers.
E-mail support is sluggish, 2 days for the first response, still waiting for a second response after 3 days. Guess I picked the worst time to get started with Peek. If you have an alternative or really depend on your e-mail, bite the bullet and go for a data plan with one of the major players and a smart phone.
6 months later after casual use:
used it again after 8 weeks collecting dust, and had to go through several reset / delete e-mail cycles to get it back up working. I really missed a feature like “delete all”. For me the Peek is to receive e-mails while away from my real e-mail, not to keep the e-mail on the tiny screen. Once again I had problems with gmail but only for 2-3h then miraculously it started receiving e-mails.
If you use it frequently probably worth the money, for me definitely not. My laptop is <4 lbs and there is a Wifi almost everywhere.
Rating: 1 / 5